1. SERVICE REPRESENTATIVE – BENEFITS DEPARTMENT

Minimum Qualifications

• At least 2-years of experience in the field of employee benefits.
• Familiarity with insurance carriers for all lines of coverage, especially Blue Cross Blue Shield.
• Excellent oral, written and computer skills (Word, PowerPoint, internet).
• Ability to work with minimal direction and be able to manage multiple tasks in a fast paced environment.
• Detail oriented, with the ability to follow through and take ownership of issues.

Core Responsibilities

• Provide responsive customer service and implementation support.
• Facilitate group carrier implementation meetings and oversee the seamless transfer of coverage from client/carrier/administrator.
• Submit new business, agent of record letters and benefit changes to carriers and monitor their response and implementation, including the verification of carrier certificates and ID cards for accuracy.
• Address billing, claims, service, enrollment, eligibility and amendment issues and proactively work with the clients and carries to resolve such complex matters.
• Create sophisticated employee communication materials that will help the clients’ employees to better appreciate and understand their group benefit plans.
• Maintain accurate client and carrier files with information based on in-force and prospective business.
• Offer guidance to clients on the technical and regulatory issues affecting welfare benefit plans.
• Assist with coordination of benefits issues and concerns regarding Medicare and other carriers.
• Minimal out state travel may be required.

To apply, please send your resume to: LSG Insurance Partners Human Resources 2369 Franklin Road Bloomfield Hills, MI 48302 Fax: 248.332.6396 hr@lsgip.com